How does it work?

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Partners

Achievements

FAQs

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How does it work?

Documents

Partners

Achievements

FAQs

Testimonials

Log In

Sign up

En

Log In

Sign up

En

Sign up

How does it work?

Documents

Partners

Achievements

FAQs

Testimonials

Log In

Sign up

En

Sign up

En

How does it work?

Documents

Partners

Achievements

FAQs

Testimonials

Log In

Sign up

En

Log In

Sign up

En

Shop in Mexico
with a 9% discount
and get your money back!

Get started

Get your documents ready and start your refund process!

You don´t have to wait at the airport anymore!
Get your refund even if you already left Mexico. Upload the requested documents below on our app and get your refund.

Get started

Five easy steps to use Moneyback

Five easy steps to use Moneyback

1

Go Shopping!

Shop in more than 1,500 stores in Mexico and be sure to ask for your invoice, ticket and voucher.

1

Go Shopping!

Shop in more than 1,500 stores in Mexico and be sure to ask for your invoice, ticket and voucher.

2

Create your profile

Sign up and start your journey to get an 9% shopping refund!

2

Create your profile

Sign up and start your journey to get an 9% shopping refund!

3

Register your purchases

Submit a VAT refund for all your purchases, by uploading tickets, invoices and vouchers.

3

Register your purchases

Submit a VAT refund for all your purchases, by uploading tickets, invoices and vouchers.

4

Register your trip

Use our platform to easily start a new trip and upload your travel documents.

4

Register your trip

Use our platform to easily start a new trip and upload your travel documents.

5

Get your refund!

Wait to get your tax back. You will be able to track your refund in our platform.

5

Get your refund!

Wait to get your tax back. You will be able to track your refund in our platform.

Get started

What do I need

to start my tax refund?

  • Invoice

    Contains full name

    Country

    Passport number

    Generic RFC

    QR Code and digital stamp

  • Passport

    Readable document

    Have the buyer's name

    Valid during your stay in the country

    Not diplomatic

    Legal age

  • Boarding pass

    Have the buyer's name

    Visible departure date (not exceeding 180 days)

    International departure destiny

    Flight number

  • Immigration form

    Purpose for traveling

    Readable document

    Contain migration stamp

  • Voucher

    Issued exclusively for credit card transactions

    Vital document to retain for credit card payments

    Readable document

  • Ticket

    Printed by the store

    Readable document with complete information visible

    Contains amount of purchase

Invoice

Contains full name

Country

Passport number

Generic RFC XEXX010101000

QR Code and digital stamp

Passport

Readable document

Have the buyer's name

Valid during your stay in the country

Not diplomatic

Legal age

Boarding pass

Have the buyer's name

Visible departure date (not exceeding 180 days)

International departure destiny

Flight number

Immigration form

Reason for travel must be listed as 'TOURIST' (otherwise, it will not be accepted).

Readable document

Contain migration stamp

Voucher

Issued exclusively for credit card transactions

Vital document to retain for credit card payments

Readable document

Ticket

Printed by the store

Readable document with complete information visible

Contains amount of purchase

Know our partners

More than 1,500 partnered retailers
Find them in Mexico City, Cancun, Cozumel, Los Cabos and all around Mexico!

See Full List

10 years experience

in tax refunds!

We are proud to share our achievements.

0

+

happy customers

0

+

partnered stores

0

M +USD

returned to customers

Frequently asked questions

Frequently asked questions

How long should I expect to wait for my tax refund?

What documents do I need to get my tax refund?

What is the difference between an invoice, voucher and receipt? Why do I need them for my tax refund?

How much money will I get back from my purchases?

Where can I go shopping?

Is there a limit or minimum for tax refunds?

How can I improve my chances of getting a tax refund?

What items can I purchase in Mexico and receive my tax refund?

How long should I expect to wait for my tax refund?

What documents do I need to get my tax refund?

What is the difference between an invoice, voucher and receipt? Why do I need them for my tax refund?

How much money will I get back from my purchases?

Where can I go shopping?

Is there a limit or minimum for tax refunds?

How can I improve my chances of getting a tax refund?

What items can I purchase in Mexico and receive my tax refund?

For more information you can contact us at info@moneyback.mx

Our clients speak

We have happy clients from around the world

Easy, online process without waiting in line!

E. Ramírez

The service they have provided has been extremely efficient. To date I have found it extremely simple and I know that I can count on their assistance to be fast, accurate and trustworthy.

M. JONES

I received the tax credit for my purchases from November 12 on November 20, in just 8 days. I very much appreciate the attention of the Moneyback team and I want to thank them for the good service received. A cordial greeting.