Get your documents ready and start your refund process!

You don´t have to wait at the airport anymore!
Get your refund even if you already left Mexico. Upload the requested documents below on our app and get your refund.

Get started

Five easy steps to use Moneyback

Five easy steps to use Moneyback

1

Go Shopping!

Shop in more than 1,500 stores in Mexico and be sure to ask for your invoice, ticket and voucher.

1

Go Shopping!

Shop in more than 1,500 stores in Mexico and be sure to ask for your invoice, ticket and voucher.

2

Create your profile

Sign up and start your journey to get an 9% shopping refund!

2

Create your profile

Sign up and start your journey to get an 9% shopping refund!

3

Register your purchases

Submit a VAT refund for all your purchases, by uploading tickets, invoices and vouchers.

3

Register your purchases

Submit a VAT refund for all your purchases, by uploading tickets, invoices and vouchers.

4

Register your trip

Use our platform to easily start a new trip and upload your travel documents.

4

Register your trip

Use our platform to easily start a new trip and upload your travel documents.

5

Get your refund!

Wait to get your tax back. You will be able to track your refund in our platform.

5

Get your refund!

Wait to get your tax back. You will be able to track your refund in our platform.

Get started

What do I need

to start my tax refund?

Invoice

Contains full name

Country

Passport number

Generic RFC XEXX010101000

QR Code and digital stamp

Invoice

Contains full name

Country

Passport number

Generic RFC XEXX010101000

QR Code and digital stamp

Passport

Readable document

Have the buyer's name

Valid during your stay in the country

Not diplomatic

Legal age

Passport

Readable document

Have the buyer's name

Valid during your stay in the country

Not diplomatic

Legal age

Boarding pass

Have the buyer's name

Visible departure date (not exceeding 180 days)

International departure destiny

Flight number

Boarding pass

Have the buyer's name

Visible departure date (not exceeding 180 days)

International departure destiny

Flight number

Immigration form

Purpose for traveling

Readable document

Contain migration stamp

Immigration form

Purpose for traveling

Readable document

Contain migration stamp

Voucher

Issued exclusively for credit card transactions

Vital document to retain for credit card payments

Readable document

Voucher

Issued exclusively for credit card transactions

Vital document to retain for credit card payments

Readable document

Ticket

Printed by the store

Readable document with complete information visible

Contains amount of purchase

Ticket

Printed by the store

Readable document with complete information visible

Contains amount of purchase

Know our partners

More than 1,500 partnered retailers
Find them in Mexico City, Cancun, Cozumel, Los Cabos and all around Mexico!

See Full List

Know our partners

More than 1,500 partnered retailers
Find them in Mexico City, Cancun, Cozumel, Los Cabos and all around Mexico!

See Full List

Know our partners

More than 1,500 partnered retailers
Find them in Mexico City, Cancun, Cozumel, Los Cabos and all around Mexico!

See Full List

10 years experience

in tax refunds!

We are proud to share our achievements.

0

+

happy customers

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+

partnered stores

0

M +USD

returned to customers

Frequently asked questions

How long should I expect to wait for my tax refund?

What documents do I need to get my tax refund?

What is the difference between an invoice, voucher and receipt? Why do I need them for my tax refund?

How much money will I get back from my purchases?

Where can I go shopping?

Is there a limit or minimum for tax refunds?

How can I improve my chances of getting a tax refund?

What items can I purchase in Mexico and receive my tax refund?

Frequently asked questions

How long should I expect to wait for my tax refund?

What documents do I need to get my tax refund?

What is the difference between an invoice, voucher and receipt? Why do I need them for my tax refund?

How much money will I get back from my purchases?

Where can I go shopping?

Is there a limit or minimum for tax refunds?

How can I improve my chances of getting a tax refund?

What items can I purchase in Mexico and receive my tax refund?

Frequently asked questions

How long should I expect to wait for my tax refund?

What documents do I need to get my tax refund?

What is the difference between an invoice, voucher and receipt? Why do I need them for my tax refund?

How much money will I get back from my purchases?

Where can I go shopping?

Is there a limit or minimum for tax refunds?

How can I improve my chances of getting a tax refund?

What items can I purchase in Mexico and receive my tax refund?

Our clients speak

We have happy clients from around the world