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Shop in Mexico
with a 9% discount
and get your money back!
Get your documents ready and start your refund process!
You don´t have to wait at the airport anymore!
Get your refund even if you already left Mexico. Upload the requested documents below on our app and get your refund.
Get started
Five easy steps to use Moneyback
Five easy steps to use Moneyback
1
Go Shopping!
Shop in more than 1,500 stores in Mexico and be sure to ask for your invoice, ticket and voucher.
1
Go Shopping!
Shop in more than 1,500 stores in Mexico and be sure to ask for your invoice, ticket and voucher.
2
Create your profile
Sign up and start your journey to get an 9% shopping refund!
2
Create your profile
Sign up and start your journey to get an 9% shopping refund!
3
Register your purchases
Submit a VAT refund for all your purchases, by uploading tickets, invoices and vouchers.
3
Register your purchases
Submit a VAT refund for all your purchases, by uploading tickets, invoices and vouchers.
4
Register your trip
Use our platform to easily start a new trip and upload your travel documents.
4
Register your trip
Use our platform to easily start a new trip and upload your travel documents.
5
Get your refund!
Wait to get your tax back. You will be able to track your refund in our platform.
5
Get your refund!
Wait to get your tax back. You will be able to track your refund in our platform.
Get started
What do I need
to start my tax refund?
Invoice
Contains full name
Country
Passport number
Generic RFC
QR Code and digital stamp
Passport
Readable document
Have the buyer's name
Valid during your stay in the country
Not diplomatic
Legal age
Boarding pass
Have the buyer's name
Visible departure date (not exceeding 180 days)
International departure destiny
Flight number
Immigration form
Purpose for traveling
Readable document
Contain migration stamp
Voucher
Issued exclusively for credit card transactions
Vital document to retain for credit card payments
Readable document
Ticket
Printed by the store
Readable document with complete information visible
Contains amount of purchase
Invoice
Contains full name
Country
Passport number
Generic RFC XEXX010101000
QR Code and digital stamp
Passport
Readable document
Have the buyer's name
Valid during your stay in the country
Not diplomatic
Legal age
Boarding pass
Have the buyer's name
Visible departure date (not exceeding 180 days)
International departure destiny
Flight number
Immigration form
Reason for travel must be listed as 'TOURIST' (otherwise, it will not be accepted).
Readable document
Contain migration stamp
Voucher
Issued exclusively for credit card transactions
Vital document to retain for credit card payments
Readable document
Ticket
Printed by the store
Readable document with complete information visible
Contains amount of purchase
Know our partners
More than 1,500 partnered retailers
Find them in Mexico City, Cancun, Cozumel, Los Cabos and all around Mexico!
See Full List
10 years experience
in tax refunds!
We are proud to share our achievements.
+
happy customers
+
partnered stores
M +USD
returned to customers
Frequently asked questions
Frequently asked questions
How long should I expect to wait for my tax refund?
What documents do I need to get my tax refund?
What is the difference between an invoice, voucher and receipt? Why do I need them for my tax refund?
How much money will I get back from my purchases?
Where can I go shopping?
Is there a limit or minimum for tax refunds?
How can I improve my chances of getting a tax refund?
What items can I purchase in Mexico and receive my tax refund?
How long should I expect to wait for my tax refund?
What documents do I need to get my tax refund?
What is the difference between an invoice, voucher and receipt? Why do I need them for my tax refund?
How much money will I get back from my purchases?
Where can I go shopping?
Is there a limit or minimum for tax refunds?
How can I improve my chances of getting a tax refund?
What items can I purchase in Mexico and receive my tax refund?
Our clients speak
We have happy clients from around the world
Easy, online process without waiting in line!
E. Ramírez
The service they have provided has been extremely efficient. To date I have found it extremely simple and I know that I can count on their assistance to be fast, accurate and trustworthy.
M. JONES
I received the tax credit for my purchases from November 12 on November 20, in just 8 days. I very much appreciate the attention of the Moneyback team and I want to thank them for the good service received. A cordial greeting.
J. Taylor
The best option for tax refund! A discount on all of your purchases is not bad.
C. Martínez
A. Galán
A. Galán
12:35 Aug. 6, 2023
I want to thank the Moneyback team for first-class management and follow-up, I wish In Guatemala we can one day count on a service like this.
Important! make sure to request your invoice from stores before leaving the country, as it is necessary for obtaining your refund. Once the procedure has been completed by this means, it is no longer necessary to go to a physical module at airports or stores.